4 Things to Ask Your Office Cleaning Company

Remember these when picking an office cleaning service

4 Things to Ask Your Office Cleaner

If you’re hiring a new office cleaning service, what should you ask from the get go?

Do “How much do you charge,” “How can I pay,” and “How often do you clean” sound familiar? If so, you’re on the right track in choosing the best office cleaning service.

Office cleaning, however, isn’t a one-size-fits-all service. Every business has different needs and as the customer, you should know what to ask if you want a professional clean. After all, who wants dirty floors, dusty desks and messy restrooms? Talk about making a bad first impression on your visitors, clients, patients or employees.

Here’s a hypothetical scenario – a small office environment might only need trash removal, restroom service, and light cleaning a few times a week. On the flip side, a medical clinic might require extra care for hard floors and restroom service.

So, if you’re in the market for a new office cleaning company, and you’re not sure where to start and what to expect, here are questions to ask.

Do you clean germ hot spots?
Germ hot spots are places where germs are more likely to lurk than others. Your refrigerator handle, touched many times a day by many people in the office, can get quite nasty. Check out the germiest office places.

What cleaning products do you use?
The type of chemicals and cleaning tools they use can greatly impact the quality of clean. String mops and cloth rags are not the way it should be done, since they can be serious germ and dirt spreaders. Dollar-store cleansers, nice-smelling sprays and floor cleaners do nothing to kill germs and properly disinfect your work environment.

What are your options for floor care?
Foot traffic, wear and tear, weather conditions, use of walk-off mats, food spills, and other factors can impact the life and look of your carpets and hard floors. Check the warranty on your carpet to understand the manufacturer’s requirements for care, beyond good vacuuming. Hard floors should be protected with the correct type of finish, and cared for periodically throughout the year with burnishing, stripping and refinishing.

What if I have a question?
Communication is critical in any business relationship. Although cleaning is typically done at night when no one is around to talk with your cleaning company, you need a way to get a quick response when needed. Make sure you can reach someone through several ways (phone, text, email, onsite log book) if you have a question about your service or want to add a new service to your cleaning program.

Check out the table below for more features of a high-quality cleaning service and be sure to read up on more articles about commercial cleaning and your office.

What’s Most Important to You?
Dusting that removes nearly 100% of allergens and dust from the air X
Restrooms that look and smell clean – and are disinfected X
Cleaning that prevents the spread of bacteria from one area to another X
Cleaners who use the most efficient tools and techniques available X
Careful attention to details X
Competitively priced cleaning services X
A customized cleaning schedule – not “one size fits all” X
Consistent delivery of cleaning services X
Professional, trained, bonded and insured X
Quality assurance plan X
24/7 support via phone, online or onsite X
Carpet care and floor care programs available X

 

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